Standard Delivery (3 – 5 working days, depending on your postcode):
Orders up to £50.00 = £1.95 per order
Free delivery on orders over £50.00
If you require special delivery or international shipping, please contact firstname.lastname@example.org
EXCHANGES AND RETURNS
Returns and exchanges must be made within 14 days of receipt. Each purchase will include a return address slip for you to attach to your parcel if you wish to make a return.
The cost of return is the customer’s responsibility.
For exchanges or if returning part or the whole of your order, the original delivery cost will not be refunded.
All returns must be unworn, have the original tags attached and be in original packaging.
We recommend that you use a trackable service and keep your proof of postage, because we will refund on exchange on receipt of return.
Please return items to:
10 Madley Brook Lane
Once we have received your return we will email you letting you know that your refund has been processed.
All refunds are via the original method of payment. It typically takes 3 – 5 working days from the date we make the refund for it to appear in your PayPal balance or on your credit/debit card. This varies depending on the issuer and can be longer for international issuers.